Large retailer of fine wine deploys EMV solution ahead of holidays, with a positive customer experience

Total Wine & More Superstores

EMV Pin Pad Deployments

Over a period of two months, Essintial℠ coordinated and completed the installation of 950 pin pads in 122 stores spanning 18 different states, allowing Total Wine & More staff to stay focused on holiday preparations and minimizing impact on customers.

"Essintial didn't just go through the motions. They took a vested interest in our success. They took ownership, and that's really what we were looking for."

— Chris Foster, Total Wine & More

 

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Who is Essintial℠?

Founded in March 2010, Essintial Enterprise Solutions℠ was born from two established organizations with decades of enterprise technology support, expertise and integrity. Privately owned, the company is lauded for its history in implementing and servicing data center, networking, and back-office technologies around the United States, as well as its management's pedigree. Experienced in working with both commercial and government customers, Essintial now leverages its Managed WorkForce® of national field technicians — along with its business intelligence team and solutions — to deliver Data Center Services, Technology Projects, and Managed Services. Essintial's headquarter-based Technical Assistance Center fields more than 40,000 service events per month with compliance for all OEM equipment supported, yielding 95%+ SLA attainment across 50+ vendors.